u/Agreeable-Sun5303

2024 CX90 Premium Plus, 40k miles with sticky steering

CROSS POSTED

I'm having this issue as well. 40k miles on a '24 purchased in July '23 (super early). Has had the recall done, been in for cracking and sticky steering several times. Now out of warranty and our local dealership is keeping the car going on 4 weeks now because Mazda corporate says it has to throw a code before they can decide if they'll cover any of it (good will review). Estimate for a new steering rack is $5400. My understanding from Mazda corporate is that without a code they could just deny with no appeal. Anyone else successfully get this fixed and covered? It's clearly a manufacturer's defect. A cost share would be fine with me since it's out of warranty I guess, but a flat out denial would not.

UPDATE-

Currently in the 5th week of it being at the dealer. They say it still hasn't produced any codes so they can't submit for coverage. Anyone else had any luck lately?

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u/Agreeable-Sun5303 — 12 hours ago