Trying to understand how other PMs handle this. When a vendor is coming to a unit, do you proactively let the tenant know? How? Is that something your software handles or do you do it manually? Just trying to figure out if there's a better way to do it.
Trying to get a sense of how other people manage this. Do you call to confirm? Text updates? Just show up? I find this part of the job weirdly time consuming and wondering if I'm overthinking it or if others feel the same.
There's a lot of coverage of wait times and case status, but curious about the smaller, everyday frustrations - scheduling, tracking, communicating, staying on top of things. What took way more time or effort than it should have?
Not venting about rent or the subway - more the specific friction points that never seem to get fixed.
Stuff where you've thought "there has to be a better way" but just adapted anyway. Appointments, permits, waiting lists, anything really.
Budgeting apps, bank alerts, spreadsheets - there's no shortage of tools.
But I keep running into things none of them quite cover. Curious what others are still tracking by hand or in a notes app because nothing else fits. What's yours?
Not looking for software recommendations - more curious about the gaps. What have you tried to hand off to a tool or service that just never worked the way you needed it to? Whether you eventually gave up and did it manually or found a janky workaround, I'd love to hear what the problem actually was.