Estate agent lost our check in inventory report
Our landlord is selling and we have to move out after 8 years of renting from him.
Our estate agent has lost our check in inventory report and the file they have uploaded to deposit scheme website was some interim report from the year after we moved in and made the house look nice.
It was absolute sh*thole when we moved in - previous tenants didn’t clean up, carpets were already dated and never changed, stained etc, house wasn’t repainted and it was so dirty we refused to moved in until they got cleaners in, which they did. Garden and wooden patio had holes dug by the dog. We, originally, made all the comments on the check in report they gave us to sign and also sent an email to them stating all the faults. Some of them were rectified later on, but most wasn’t.
I emailed the agent about the file and that they need to use the one they did when we moved in and they asked if we can send it to them if we have a copy. I might have it, I might not 🤪 we did care for the house but ultimately it’s very dated and landlord never did anything inside and all our interim reports were saying ‘clean and tidy, consistent with age’.
How do we proceed now? (Just to add agent has asked if we going to get professional clean done lol).
Edit. Agent never came back to do another report after we had cleaners in.