Hiii!
Reaching out here because my IT department can’t figure it out so maybe someone here can. When I print documents off of CareWeb and the Plan Code books with my job to a PDF, I am unable to highlight or copy and paste by line. This does not happen to most other people at my job. If they print it and I use it, I can do this with no issues.
There’s a lot of copy and pasting at my job to create letters and other documents. There is a work around (by staying on the website or just typing it out) but it’s more time consuming to go back to those pages when it’s time to use them. I’ve attached a video of what’s happening.
Has this happened to anyone else? I cannot spend another 3 hours with various members of our IT department to try to fix it. I don’t know if there’s a weird setting or something but they’ve tried that. Me and one other coworker have this issue and it is frustrating.
Any suggestions?! We use Adobe acrobat.