u/After_Pomelo_6889

As someone who works for the company it's been legitimately impressive how much they've been screwing up lately.

First they gut the rewards from the app losing customer confidence. I really don't understand how they thought the new rewards functions would be received even remotely well.

Now I come in today to some training to find out that we have a new AI chatbot who's entire functionality is to search our already existing database for answers. Oh and because we have this fancy new AI were just gonna lay off like 130 HR staff.

What a company. SMH.