Hi everyone,
I’m reaching out because I’m experiencing a bizarre issue with LycaMobile and wanted to see if anyone else has dealt with this.
I’m on the "33 Unlimited National Plan 2M". A week ago, I renewed my plan. Today, I received a warning that my data volume is almost exhausted (12GB+ allegedly used).
Here is the problem: I only use mobile data during my 30-minute breaks at work. The rest of the time, I’m on my home Wi-Fi. My phone’s internal data tracker shows a total usage of only 4GB since April 10th.
There is an 8GB discrepancy between my phone’s hardware logs and what Lyca claims I’ve used. This issue started exactly when I switched from a physical SIM to an eSIM in March.
I can't help but wonder if this is a systematic issue or "intentional glitch." We already know how these providers operate—like switching from monthly billing to 28-day cycles just to squeeze out a 13th payment per year. It feels like they are "miscalculating" data to force customers into buying expensive top-ups.
Has anyone else noticed their data "disappearing" much faster after switching to a Lyca eSIM? How did you get them to fix the counter? My phone logs don't lie, so I know for a fact I haven't used those 12GB.
Thanks for any advice!