u/AffectionateDig6517

I just bought a generic one thru tiktok pero hindi siya gumagana, sayang lang sa pera huhu

Hi, I really need help and honest opinions because we might lose even more money.

Here’s what happened:

My mom got scammed on Facebook marketplace buying crafting tools worth ₱1,000. She paid via BDO transfer to a Maya account. After realizing it was a scam, we contacted Maya support.

They told us the transaction was under “Pay&Go” and that “BTI Payments” would handle the issue. Someone contacted us claiming to be from BTI, and they said we need to top up ₱1,000 to a Maya account so they can process the refund and it will reflect as ₱2,000 (basically babalik yung na-scam + yung tinop-up).

We mentioned that the Maya account is unverified, but they said okay lang and they can still process it.

So we sent the ₱1,000 (last money na namin).

Now, Maya emailed saying we should have cashed in ₱2,000 instead of ₱1,000 because the account is unverified. So now they’re asking for another ₱1,000.

At this point:

₱1,000 – original scam

₱1,000 – sent to “BTI” for refund processing

Now they want another ₱1,000

We also asked a Maya email (seemingly legit) if BTI is real, and they said yes—but this whole “top up to receive refund” sounds really suspicious

.

We tried reporting it to BSP but it needed a reference number from BTI and nothing was given to us.

Questions:

Has anyone experienced “BTI Payments” handling Maya refunds?

Is this legit or a recovery scam?

Should we stop now and accept the loss?

We’re honestly scared this is another scam. Any advice would really help.

My mother got scammed po kasi Ms. Sherlyn Tagle was selling crafting things po and then my mom paid 1k tapos i-pa-pack na lang daw para ma-ship na. Tapos nag-ask mom ko ng update hindi na ma-send nag-try mag-call ayaw rin, tapos I'm dialing the number nag-ri-ring naman. Help please, baka may way pa po.. Thank you!