Amazon VA Lahore
About the Role:
We are looking for a reliable, detail-oriented, and experienced Virtual Assistant from Pakistan to manage and support our Amazon and eBay seller accounts. The ideal candidate should have hands-on experience with product listings, order management, customer support, inventory updates, and marketplace optimization.
This role is perfect for someone who understands eCommerce operations and can independently manage daily marketplace activities.
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Responsibilities:
Amazon & eBay Account Management
* Manage daily operations of Amazon and eBay seller accounts
* Create and optimize product listings
* Upload products with titles, descriptions, specifications, keywords, and images
* Manage product variations, pricing, and inventory
* Monitor account health and policy compliance
* Handle order processing and shipment coordination
* Manage returns, refunds, and cancellations
Customer Support
* Respond to customer messages professionally and promptly
* Resolve customer complaints and disputes
* Maintain positive seller ratings and feedback
Product Research & Optimization
* Conduct competitor and product research
* Identify trending and profitable products
* Optimize listings for better visibility and sales
* Use SEO-friendly titles and descriptions
Reporting & Coordination
* Maintain spreadsheets and reports for sales and inventory
* Coordinate with suppliers and team members
* Provide regular updates on account performance
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Requirements:
* Previous experience managing Amazon and/or eBay seller accounts
* Good understanding of Amazon Seller Central and eBay Seller Hub
* Knowledge of listing optimization and eCommerce SEO
* Experience with product uploads and variation listings
* Familiarity with tools such as Helium 10, Jungle Scout, Zik Analytics, AutoDS, or similar is a plus
* Strong English communication skills
* Good organizational and multitasking abilities
* Ability to work independently and meet deadlines
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Preferred Skills:
* Knowledge of dropshipping or wholesale operations
* Experience with Canva or basic image editing
* Understanding of PPC campaigns and promotions
* Experience with UK or US marketplaces
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Working Hours:
Flexible / UK Time Preferred
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Salary:
Competitive salary based on experience and skills. 100k to 140k