u/AdmirableConcern970

Founder here...

I’ve been interested in making AI more reliable for workflows like customer service. I recently launched Tiquette Buddy, an AI drafting assistant for Gorgias.

Most tools fail because they guess based on outdated training data. My approach was to ground the assistant in live Google Search results to ensure product specs and info are actually current. It's essentially a RAG (Retrieval-Augmented Generation) setup but optimized for a browser extension.

I'd love some feedback from other devs or technical founders on the implementation.

search "Tiquette Buddy" on chrome web store ;)

Open to any and all critiques, please don't hold back!

Hey everyone, I’m a dev working on a Chrome extension called Tiquette Buddy. I built it specifically for customer service agents using Gorgias who are tired of high costs and AI hallucinations.

I’m actively iterating on this and would love some technical eyes on it. You can find it on the Chrome Web Store (search 'Tiquette Buddy').

Hey everyone, I’ve been working on a side project called Tiquette Buddy. It’s a Chrome extension designed to act as a 'second brain' for Gorgias users.

The goal was to solve two things:

1. High costs of native AI tools.
2. AI 'hallucinations' (it uses Google Search to verify facts).

It's still a work in progress, but it handles about 90% of what I throw at it. If anyone here does high-volume CS and has 5 minutes to try a new tool, I’d love to know what features you actually need. Not trying to sell anything—just want to build something that actually makes our jobs easier.

You can find it on the Chrome Web Store, or let me know if you have questions!