▲ 1 r/StartUpIndia
I’ve been talking to local business owners (cafes, salons, etc.) about customer reviews, and I’m trying to understand real behavior.
As a customer:
- What stops you from leaving reviews after visiting a place?
- Would you scan a QR and leave a quick review if it takes ~10 seconds?
- Does OTP verification feel annoying, or acceptable?
As a business owner:
- Do you prefer fewer verified reviews or more reviews with clear trust labels?
Looking for honest experiences, not theoretical answers.
u/Adesh_Singh_ — 14 days ago