Questions about return policy?
I bought a portable AC unit on the 10th because my AC went out and it was 84° in my apartment. I read after I purchased it that there was a 7 day return period, which is fine because I'm still within that timeframe. But then I looked on the website and it says the box needs to be sealed/unopened, which it's not.
Do you think they might be able/willing to process the return anyway? I used it for two days before my AC was fixed and I don't really have the extra $300 to just say "oh well" if I don't get it back. I kept all the original packaging/wrapping and was planning to package it up properly before returning it. I would feel bad just pretending like I never used it because I did use one of the window sealing pieces and I don't want them to put it back on the floor and someone else buys it with missing pieces.