Paid for bad building work. My first experience with builders + renovating, I over trusted and didn’t understand the work that was being done was not of a fair standard until too late - obviously they kept saying it would be fine. Invoices were vague, no proper breakdown, I tried to approach this but found communication to be avoidant. They were very personable, had a lot of great sounding experience behind them, so I still trusted them. Finally realised work was not to standard, stopped the work with them. I’m going to have to get a-lot of the work redone.
For the final bill they’re trying to charge me for 56 hours (2 guys) for the final week, when they only worked just over 14 hours on site + a tool collection fee of £50?!
They are trying to charge me 14 hrs work on Friday when they weren’t even here as I’d stopped the job. Also for a whole day on Monday, when they were running late because of a hospital appointment and were stuck in traffic meaning only 5 hrs were worked on site!
Any advice how to deal with this? Also any way to get back money for poor work which has already been paid?
I have photos of everything showing it to be wonky, rough etc. They also left my house smelling of drains because they didn’t cap the bath waste pipe, mentioned it a number of times and they still didn’t fix it.