Payout stuck at Compliance Approved — worried about professional behavior violations
Hey everyone, submitted a payout request on Apr 10 for $1,468 via Wise and its been sitting at Compliance Approved since 2:07 PM that day. Already cleared submitted, funds removed, funding approved, and risk approved all within minutes.
I was looking through Topsteps professional behavior policy and noticed it lists constantly asking for resets, freebies, or special exceptions as prohibited conduct, and that code of conduct violations can slow down or decline your payout.
I'll be honest, in the past I have called in and asked for free resets. Most of it was back in late 2025 and I havent done anything like that in 2026 at all. But looking at my reset bank I have around 20 resets redeemed, a good chunk of which are marked complimentary with no subscription ID attached.
Also worth mentioning the request was submitted on a Friday so it could just be a weekend delay thing and compliance doesnt process over the weekend. Maybe im overthinking it and it just hasnt been reviewed yet.
Super worried right now that this is why compliance hasnt cleared yet. Has anyone been in a similar situation and still gotten paid? Did Topstep ever reach out before denying or do they just reject it? Any insight would be huge, really stressing over this one.