u/Actual_Accountant737

Got into an accident nung January and pinasok ko agad sa casa for estimation at ma-process na yung insurance claim. All documents were provided immediately din the next day after ng estimate. Nag-heads up naman yung service advisor sa akin na baka matagalan daw ng approval, and matagal din daw makuha yung part (headlight).

Pero is 3 months really reasonable na lead time? Hindi naman rare yung sasakyan ko, Xpander Cross 2025; so I’m sure di ganon kahirap maghanap ng parts. For context, casa is Gateway Motors Fairview.

Minessage ko yung service advisor recently for any updates and all he said is wala pa. Is there any way I can escalate this to the appropriate regulatory body?