Chrome extension login loop bug – 7+ days, no support response, Max plan
Hey everyone, hoping someone has seen this or can help.
I’m on the Max plan and the official Claude Chrome extension has been completely broken for over 5 days. It keeps automatically logging out and logging back in every minute in a continuous loop — making it totally unusable.
What I’ve tried:
• Reinstalled the extension multiple times
• Cleared all cookies and cache
• Reinstalled Chrome
• Tried on Brave browser
• Reinstalled my entire OS
Key observation: Web version, desktop app, and mobile app all work perfectly. Only the Chrome extension is affected. This happens on every network I’ve tried.
It worked fine for the first 2 days, then suddenly broke. Seems like something changed on Anthropic’s backend related to the extension’s session handling.
I submitted a support ticket 5 days ago and have received zero response. Has anyone else experienced this? Any fixes?