

Help needed guys.
I applied for the Amazon ICICI credit card for the third time. The application page showed a tentative credit limit of 50,000 and then I completed the video KYC, which went smoothly. After that, I got a call from ICICI, they asked if any ICICI representative had called and helped me fill out the application. I said yes. Then he told me I would receive an approval email and SMS within 24 hours, and after that, the physical card would be delivered. The call ended.
The next morning, I received a rejection email with no clear reason. I emailed them for clarification, and today I got a response from customer support but they gave the same reason again.
I don’t understand what they’re trying to say. Please help me. Thank you.