• Platform:
PC – Windows 11 Home
• OS Version: Windows 11 25H2 Build 26200.8246
• Insider Ring: Xbox Insider – Delta (External)
Xbox App version: 2605.1001.5.0
None of the ACA Neo Geo games (PlayAnywhere) (Metal Slug 1, 2, X, 3, 4, 5) launch on PC.
They all close automatically before reaching the ACA Neo Geo / Hamster logo.
Other Xbox App games work normally (e.g., Replaced, Cronos, Banishers).
The issue affects only ACA Neo Geo titles.
•Steps to Reproduce:
Open the Xbox App on PC
Launch any ACA Neo Geo game (Metal Slug 1–5)
A black screen appears for 1–2 seconds
The process closes with no error message
•Troubleshooting Attempted (none resolved the issue):
✔ Reinstalled components
• DirectX 9 Legacy (June 2010)
• All Visual C++ Redistributables (2005–2022, x86 and x64)
• Fully reinstalled Gaming Services
• Reinstalled Xbox App
✔ Configuration cleanup
• Deleted Hamorun / Hamster Corporation folder in %LOCALAPPDATA%
✔ Additional checks
• NVIDIA drivers updated (GPU: RTX 4060 Ti)
• Multiple restarts
• Tested online/offline
• Other Xbox App games launch without issues
•Additional Information:
The issue occurs only with ACA Neo Geo games.
All other titles run correctly on the same system and OS version.
•Request:
Please investigate ACA Neo Geo compatibility with Windows 11 25H2 and the current Xbox App Insider Delta build.
This appears to be a specific issue with the ACA/Hamster engine on this OS version.
Gamertag: Aaron Hook
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