We build decks and outdoor living spaces for a living. Just me and my wife, a two person construction team. Been doing it for 6 years as a business, but doing it way longer than that on top of a “real job”, before that.
Lately, we have been getting crazy delays in permit times. Mostly in St. Louis County. Theres a huge delay in getting a permit, and you never get to talk to a real person regarding a permit. The people you talk to with the city don’t know how building works, they don’t communicate except for sending messages in an online portal that you never see. I mostly feel bad that I have to keep delaying projects because the process takes so long. I usually file my permits four weeks prior to start date, which has always been enough time. I have one client getting a little angry with me it’s taking so long, but it’s honestly out of my hands. I still feel bad.
Do you feel bad when a permit gets delayed?
How do you control your anger when dealing with city people that are rude on the phone?
All of the cities around me have always been super smooth and no issues at all. It just seems like Saint Louis County is the won’t place to build.