u/ATLanta_DWayne

▲ 12 r/Zambia

The ZedMobile weekly special

Ah yes… here I am again, proudly contributing to the ZedMobile “Foundation.” At this point, I might as well be a regular columnist for ZedMobile rant posts on this subreddit.

But anyway… YOU are NOT going to believe this.

First off, let me be clear — I’m a full-fledged ZedMobile client. Not by force, but by hope. Hope that one day things will actually work the way they’re supposed to.

So, let’s rewind a bit. On March 26, 2026, ZedMobile posted a “Network Notice” on Facebook. Remember that date… it’s important.

I was one of the brave soldiers who bought bundles during that period. And when I say we suffered — I mean we suffered. We went a solid 5 days basically disconnected from the internet. And on the rare occasion it did connect? Speeds were crawling at a legendary 12–50 KB/s. At that point, even opening Google felt like a long-term investment.

But you know what? I understood. As a loyal customer, I told myself, “They’re working on it.” I had faith in the ZedMobile technical team. Maybe not on time… but at least before my bundle expired, right?

Oh — and just to make it sweeter, I had bought the K49 Unlimited Everything bundle. A weekly bundle… that I only got to use for about 2 days. Yes. Two. Days.

Now here’s where it gets interesting (or painful, depending on how you look at it).

After that whole situation, I went ahead and bought another K49 bundle… because clearly, I trust ZedMobile that much. Surprisingly, the network actually stabilized. Life was good again. I could browse, work, and pretend everything was normal.

But then… 3 days ago, I made the bold decision to purchase yet another K49 bundle.

Big mistake. HUGE.

I don’t think I’ve ever regretted buying something this fast in my life. Imagine having an unlimited bundle… and not even managing to use 600MB of it. Not because you don’t want to — but because the network simply said, “Not today.”

The speeds? A generous 80 KB/s max. Yes, maximum. On a good day. With luck. And maybe a prayer.

I even tried calling customer service, and all I got was:
“We’ve been experiencing technical issues lately.”

Lately?
My brother in bandwidth… it’s been almost a week.

At this point, I’m not even angry — I’m just disappointed.

And let’s not forget — when they posted that Network Notice, I was in the comments asking about compensation for unused bundles. But you know what… that’s a story for another day (and probably another rant).

So ZedMobile, if by any miracle you come across this:
PLEASE fix your network. And if possible, reimburse me for the bundles I paid for but couldn’t actually use.

Because right now, it really feels like I’m just donating money at this point.

reddit.com
u/ATLanta_DWayne — 8 hours ago