u/AS_Tob

Worked with a MNC client and their entire team is a nightmare. Bureaucratic, slow and heavily relies on my team to get their work done.

Recently, we experienced an unexpected issue after 3 years of going live. We came up with solutions to fix the issue, but the client doesn't want to pay and insists that we should pay for it. Arguing with them is akin to talking to the wall, they seek perfection but pay peanuts. It is so stressful dealing with this client, nitpicking on every single thing when they only know who to scrutinize documentation, and have no idea on real-life operations.

Just want to rant. MNC clients are the most painful to deal with. I even assume they find joy making their partners miserable.

Manufacturing isn’t for the faint-hearted. It’s Murphy’s Law in motion, and even with the most thorough planning, unexpected issues can still arise, especially when moving from development to scaled production.

That said, what I’m seeing more often is a gap in expectations. Clients expect consistency and reliability at every production. But scaling introduces new variables, and with that comes a different level of risk that isn’t always visible from the beginning.

If you are a manufacturer, how do you deal with such clients?