u/ADORIITYttv

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Hi everyone. I would love some help if any of you know how to help me on this matter. I have had my account for about a year and a half and have never had any issues. I’m mostly just a buyer/watcher but have had one show where i sold 3 or 4 items. I got an email on May 4th from this strange email and I’m not sure if i can trust it as the email handle is different than the regular support email and this email doesn’t even have a profile pic icon. Then when i went to log in to my account on whatnot it says i was banned. However it says it should tell me what the issue is, but it doesn’t tell me anything. It doesn’t tell me what i apparently “did” and i never received an email stating that i was getting banned or why i got banned. I also haven’t received an email confirming my appeal. i reached out to whatnot support email about it because i believe it’s a mistake or maybe even a troll reporting me. but i have genuinely never done anything wrong. i mostly use the app to mod for my store’s page or my boyfriend/a couple of our friends pages. i genuinely don’t know why it randomly banned me all of a sudden. i also don’t know if the screenshot of the email i provided is real or a scam. it looks suspicious to me and i don’t feel comfortable providing personal information to it until i know its true. if anyone has any advice or if this has happened to them before please let me know. or if you can confirm whether or not this email is real, i really appreciate it. thank you!

u/ADORIITYttv — 8 days ago