u/85Blickwinkel

Hey everyone,

I’m hitting a wall with a brand new MacBook Pro (M5 Pro chip) running macOS 26.4.1. I’m wondering if anyone else is seeing issues with the initial management framework bootstrap on this hardware.

The Situation: The device goes through the Automated Device Enrollment (DEP) perfectly fine. The "Remote Management" screen appears, the user logs in, and the setup assistant completes.

The Problem: The device is in a "Zombie" state.

• profiles status -type enrollment says: Enrolled via DEP: Yes.
• In Jamf Pro, the device record is stuck as a "Placeholder" / Unmanaged.
• NO Jamf Binary: /usr/local/bin/jamf does not exist.
• No Self Service, no identity certificates in the Keychain.
• The "Allow Jamf Pro to perform management tasks" checkbox in the inventory is NOT checked.

What I’ve tried so far:

1. PreStage Tweaks: Verified account settings (Set to Administrator), tried with and without custom Enrollment Packages.
2. The Rosetta Clue: I tried pushing the Company Portal as an enrollment package. It triggered a Rosetta 2 installation prompt, which makes me think the initial bootstrap is timing out or failing because of some Intel-legacy dependency during the M5 bootstrap process.
3. Manual Nudges: Ran sudo mdmclient selfrequest mdm.InstallManagementFramework and sudo profiles renew -type enrollment. Commands return success, but no binary ever lands.
4. Network: Tested on a clean mobile hotspot to bypass Zscaler/Firewalls. Same result.
5. Wipe & Retry: Done this 5+ times with different PreStage configs.

My Questions:

• Has anyone encountered issues with the Jamf binary bootstrap on the M5 Pro silicon specifically?
• Is there a way to force-install the binary on macOS 26 when the MDM channel is open but the binary won't deploy?
• Is the current Jamf binary still reliant on Rosetta for the initial install on M5 chips?

I have a ticket open with my MSP/Jamf, but I’m under a massive time crunch to get this high-priority device deployed. Any insights would be life-saving.

#Jamf #macOS26 #M5Pro #DEP #SysadminLife

Hey everyone,

I’m hitting a wall with a brand new MacBook Pro (M5 Pro chip) running macOS 26.4.1.
I’m wondering if anyone else is seeing issues with the initial management framework bootstrap on this hardware.

The Situation: The device goes through the Automated Device Enrollment (DEP) perfectly fine. The "Remote Management" screen appears, the user logs in, and the setup assistant completes.

The Problem: The device is in a "Zombie" state.

• profiles status -type enrollment says: Enrolled via DEP: Yes.
• In Jamf Pro, the device record is stuck as a "Placeholder" / Unmanaged.
• NO Jamf Binary: /usr/local/bin/jamf does not exist.
• No Self Service, no identity certificates in the Keychain.
• The "Allow Jamf Pro to perform management tasks" checkbox in the inventory is NOT checked.

What I’ve tried so far:

1. PreStage Tweaks: Verified account settings (Set to Administrator), tried with and without custom Enrollment Packages.
2. The Rosetta Clue: I tried pushing the Company Portal as an enrollment package. It triggered a Rosetta 2 installation prompt, which makes me think the initial bootstrap is timing out or failing because of some Intel-legacy dependency during the M5 bootstrap process.
3. Manual Nudges: Ran sudo mdmclient selfrequest mdm.InstallManagementFramework and sudo profiles renew -type enrollment. Commands return success, but no binary ever lands.
4. Network: Tested on a clean mobile hotspot to bypass VPN/Firewalls. Same result.
5. Wipe & Retry: Done this 5+ times with different PreStage configs.

My Questions:

• Has anyone encountered issues with the Jamf binary bootstrap on the M5 Pro silicon specifically?
• Is there a way to force-install the binary on macOS 26 when the MDM channel is open but the binary won't deploy?
• Is the current Jamf binary still reliant on Rosetta for the initial install on M5 chips?

I have a ticket open with my MSP/Jamf, but I’m under a massive time crunch to get this high-priority device deployed. Any insights would be life-saving.

#Jamf #macOS26 #M5Pro #DEP #SysadminLife