u/420Arno420

Any suggestions on how I can fix my ID verification issue.

I created my account last year but never completed the ID verification. I’ve since done a social media management course and wanted to start using the platform, but now my account is showing restricted, and I think it's due to not verifying my ID in the past. The account health is good.

The problem is I’m basically stuck in a loop - it tells me to verify my ID, but I can’t even access the verification process because of the restriction.

I've tried going the support route; to no avail. I've seen many posts that creating a ticket or speaking to an actual human is impossible.

How are you guys actually getting hold of Upwork support?

The chatbot is useless. I’ve hit a wall setting up my account and can’t move forward.

Is there any way to reach a real person or is it all bot-only now?