Monzo closed my account after Binance P2P transfer — how do I get my £360 back?
On 9th May, I received around £360 into my Monzo account from a Binance P2P transaction. Shortly after, Monzo locked the funds/account for review.
Today (12th May), I received an email saying they’ve decided to close my account.
I’m really stressed because the £360 is still in the account and I need that money back. They haven’t explained much besides saying they’re closing the account in line with their terms.
Has anyone been through this with Monzo before?
- How long does it usually take to get remaining funds returned?
- Will they transfer the money to another bank account automatically?
- Is there anything specific I should say to support to speed it up?
- Does Binance P2P automatically trigger these issues with UK banks?
For context, the money was from crypto P2P trading on Binance and not from anything illegal/fraud-related.
Any advice would help a lot.