Bikeflight insurance
Has anyone here ever claim insurance with Bikeflight? How was the process and success story?
Here’s the storyline,
- Bike was sold on Facebook marketplace.
- Bike was shipped next day after payment received insured (Bikeflight used UPS).
- Bike received 2 days later, buyer stated there’s a crack.
- I filed claim same day, per Bikeflight any claim has to be submitted within 7 days.
- All documentation are submitted properly.
Here’s another issue, buyer doesn’t want to wait, so I offered him a refund once I received the bike back. He stated I have to refund 1st and he will ship back but I absolutely refused if anything what he claimed is false. I told him I will bring the bike for inspection to shop I bought it from since it’s under warranty.