Ecom business in California here. We recently got hit with a Prop 65 notice regarding phthalates.
A law firm in CA, represented by independant enforcer attorney, claimed a product purchased from us tested positive for phthalates. The thing is, our own random factory sample tested negative, and our independent lab testing in USA also came back negative.
We took this extremely seriously because this particular law firm reportedly collected around 5 mil+ in settlements in 2024 alone. Through research, we hired legal consult with Prop 65 experience. We even went as far as sending samples to the SAME independent lab used by the claimant and the results still came back negative for phthalates.
The claimant’s response was basically: they are not interested in additional testing. Either settle or go to court.
From our perspective, they don’t really have a case, but their legal fees are effectively free while ours are not. At this point we’re treating it more like a cost of business/theft scenario instead of right or wrong.
We settled on the $ amount but as part of settlement discussions, they want us to place Prop 65 warning labels on our website, as well as 3p marketplace. That's a huge concern for us. Prop65 is CA specific, but customers in other states especially international buyers will see the warning and assume the product causes cancerl.
What makes this even worse is that the affected SKU family spans thousands of listings. On marketplaces like Amazon, listings can merge incorrectly all the time. Even if warnings are added correctly today, if a warning later disappears because of a merge, catalog update, variation issue or even listing highjack it potentially gives them another opportunity to come after us again.
We still have legal counsel, our attorney does not seem eager to push toward trial (good!) which I understand from a cost perspective. But at this point he feels more like a messenger between parties.
I’m curious if others here have gone through similar situations:
independent testing came back negative, yet settlement still required Prop 65 warnings
Would really appreciate hearing from anyone with firsthand experience.